A letter to our friends and customers…
You may be wondering what the future holds for travel.
Australians are not completely free to travel, neither internationally nor domestically.
Many express their lack of confidence in travel by air and sea and the timeline for relaxing travel restrictions is unknown.
As recent events with second-wave infections in Victoria has shown, recovery can be ephemeral.We would like you to know that it will be Business As Usual for Travel Choice/Mosman Cruise Centre for the foreseeable future.
Biba, Carol and I are committed to providing you with continuing service despite the present difficulties.
But currently our business is at a crossroads.
We have had no income for the past 4-5 months and there is little or none in sight for the coming 12 months. Our full order book for 2020 has now been emptied as bookings are moved to 2021 and even later!
In this situation we must cut every possible cost to keep our business alive.
This means meeting unavoidable costs as we preserve our AFTA membership and ATAS accreditation, IATA registration, connectivity to international and domestic booking channels and maintain our booking record system and insurances, our internet and phone and website.
However we may have to let go our premises because rent is an expense we can eliminate – and that saving is a key part of our being able to continue while we have no income.
We are looking at moving out in early August.
This is an early warning to lessen the shock and to ensure that you will know the business has not closed even if the shop is unoccupied.
We will let you know with another email when we have made our final decision.
If you have paid a deposit or have a fully paid booking with us you can rest assured that your credits are held with the travel operator(s) concerned.
We are not holding your funds, we keep complete records of your bookings including all payments and credits on file.
We welcome your comments and suggestions at this unusual time so please contact us, we will always be glad to hear from you and we look forward to assisting you again soon with your future travel plans.
Martin, Biba, Carol
0418 484 603